Who can apply for a wholesale account?

We welcome applications from hair salons and barbershops, beauty salons, aesthetic and cosmetic clinics, spas, nail salons, lash and brow studios, makeup artists, beauty educators, training academies, beauty retailers, mobile beauty professionals, distributors, resellers, and hospitality businesses offering beauty services.

Is there a fee to open a wholesale account?

No, there is no fee to open a wholesale account with ProBeautySupply. It is completely free to apply and gain access to our trade pricing.

How do I apply for a wholesale account?

You can apply by completing our online wholesale application form, available on our website.

How long does the approval process take?

Most applications are reviewed promptly, allowing eligible businesses to begin ordering with minimal delay. Our team aims to process applications as quickly as possible.

What documents do I need to apply?

You will need to provide proof of your business, such as a business registration, active website, social media presence, or professional certification where applicable.

Do I need to be a registered business?

Yes, wholesale accounts are for businesses and professionals in the beauty industry. You will need to provide evidence of your business status.

Is there a minimum order value?

Specific minimum order values may apply. Details will be provided upon account approval or can be discussed with our sales team.

Are there minimum order quantities (MOQs)?

Some products may have minimum order quantities. These details will be clearly indicated on product pages or provided by our sales team.

Do you offer bulk discounts?

Yes, we offer competitive trade pricing and bulk purchasing options designed to maximise your profit margins.

What payment methods do you accept?

We accept various payment methods. Detailed information will be provided upon account activation.

Do you offer credit accounts?

Credit accounts may be available for established businesses, subject to approval. Please discuss this with our sales team after your wholesale account is active.

How quickly will my order be dispatched?

We pride ourselves on efficient order fulfilment. Most orders are dispatched quickly from our Molesey warehouse. Specific dispatch times will be confirmed upon order placement.

Do you deliver throughout the UK?

Yes, we offer fast and dependable delivery services throughout the entire United Kingdom.

Can you deliver internationally?

Currently, our primary focus is on serving businesses within the UK. For international delivery inquiries, please contact our support team.

What brands do you stock?

We stock a wide range of professional beauty products from established and trusted brands. Please visit our Brand Directory page for a comprehensive list.

How often do you restock products?

We continuously monitor our stock levels and restock popular products regularly to ensure reliable availability for our wholesale partners.

Can I place orders online?

Yes, once your wholesale account is approved, you can easily place orders online through our dedicated wholesale portal.

Can I speak to someone before applying?

Absolutely. Our knowledgeable customer support team is available to answer any questions you may have before you apply. Please contact us via [[phonenumber]] or [[email]].

What happens if a product is out of stock?

While we strive for consistent stock, if a product is temporarily out of stock, we will inform you of the estimated restock date or suggest suitable alternatives.

What is your returns and refund policy?

Our comprehensive returns and refund policy is available on our website. Please refer to the Delivery & Returns page for full details.

Do you offer exclusive promotions for wholesale customers?

Yes, wholesale account holders receive access to exclusive promotions and trade offers not available to general retail customers.

Can I order products for resale?

Yes, our wholesale accounts are specifically designed for businesses and professionals who intend to use or resell our products as part of their services or retail offerings.

Do you offer white-label or private-label products?

Currently, we focus on distributing established beauty brands. For specific inquiries regarding white-label or private-label opportunities, please contact our business development team.

Who do I contact if I need support with my account?

You can contact our dedicated wholesale support team via [[phonenumber]] or [[email]] for any account-related inquiries or assistance.